- From time to time, it is
necessary for you to supply to
us with data or information in
connection with membership
registration, continuation of
membership or accounts, and
provision of services. Data or
information are collected from
you in the ordinary course of
the continuation of the
membership or relationship
between us.
- Your personal
information is classified as
confidential and will be kept
confidential and secure. We
pledge to comply with and
observe the requirements of the
Personal Data (Privacy)
Ordinance (the "Ordinance") of
Hong Kong in collecting,
maintaining and using your
information. We will ensure
compliance by our staff of this
standard of security and
confidentiality.
- The personal information
collected from you will be used
to process your requests and to
help us to prevent any illegal
or fraudulent activity regarding
your ESATE account or any other
(future) service(s) provided by
us. We will use the information
to help us better understand
service usage and to assist us
to design or market new products
or services.
- We do not collect or store
any personal identifiable
information from minors, i.e.,
persons under the age of 18.
- We will keep static
information such as personal
information you entered in our
site as long as you are a member
of ESATE. We will keep the
information for a maximum of 7
years after your ceasing to be a
member. We will also retain all
information in respect of
transactions and instructions
for a maximum of 7 years. The
7-year retention period is in
keeping with the local financial
industry's standard code of
practice.
- We will disclose your
personal information to
concerned parties when it is
necessary to process your
instructions or payment
requests. We will also disclose
your personal information to
relevant authorities or
concerned parties as required by
law or as requested by
government, regulatory or any
other legal authorities.
- Data or information held
by us relating to you will be
kept confidential but we may
provide such data or information
to the following parties :-
(a) any agent, contractor or
third party service provider who
provides administrative,
telecommunications, computer,
payment, debt collection, credit
reference agencies, repossession
service, securities clearing or
other services to us in
connection with the operation of
its business;
(b) our subsidiary and holding
companies, the subsidiary
company of our holding company,
and any of our group company,
which have undertaken to keep
such data or information
confidential;
(c) any other person under a
duty of confidentiality to us;
(d) any person, company,
corporation, bank or financial
institution with which you have
or propose to have dealings.
- We will send marketing or
promotion materials (e.g. e-mail
or other printed materials) to
you. If you do not wish to
receive any such materials, you
can do so by completing the
relevant section in our site,
which is maintained with us by
the use of each member's
individual e-mail address and ESATE password.
- All personal information
being passed to us will be
encrypted using SSL. When it is
necessary for us to pass your
personal information to our
bank(s) to process your credit
card payment request, whether as
a payee or a recipient, the
information will be encrypted
using SSL or SET.
- If at any time you find
any of your information held in
our system is incorrect or in
need of updating, please login
with your e-mail address and ESATE password at our site to
change the information at your
earliest convenience.
- Under and in accordance
with the terms of the Ordinance
you have the right :
(a) to check whether we hold
data or information about him
and of access to such data or
information;
(b) to require us to correct any
data or information relating to
him which is inaccurate; and
(c) to ascertain our policies
and practices in relation to
data or information and to be
informed of the kind of personal
data or information held by us.
- In accordance with the
terms of the Ordinance, we have
the right to charge a reasonable
fee for the processing of any
data or information access
request. If you have any queries
about our Personal Information
and Privacy Policy and
Practices, please contact us.
(In the event of any
inconsistency between English
and Chinese versions of this
Statement, the English version
shall prevail.) |
