ESATE is a Hong Kong privately held, global Internet web hosting and e-commerce company. Since our founding in October 1999, we've been continuously serving thousands of satisfied customers with a wide range of Internet Presence and Identity Solutions, including web hosting, email hosting, web design, online shop, custom programming, and domain name registration services.

Our Mission
ESATE has been providing quality web hosting solutions to businesses and individuals since 1999 as named Staroad. Our goal is to provide outstanding services for the best possible price. To achieve these goals we are constantly innovating and upgrading our services at no additional cost to our customers. Come and join the millions of other website owners that have already chosen ESATE and see how we can help you with your site.

Our People
ESATE is here to secure your business. We are confident we can provide you with the highest level of support with our friendly and patient support staff waiting to address your needs. Our veteran hosting team knows what it takes to be the best and how we can help make your site a success. You can be assured that the person helping with your site knows how to help and is eager to make you a happy customer.

Our Customers
Our average web hosting customer has been with us for over 22 months. Of all current web hosting customers, over 60% have remained with us for 2 - 4 years; 30% have been with us from 1 to 3 years; and the remaining 10% are new customers who have signed up within the last 12 months. That's an outstanding customer retention rate for this industry, and we're very proud of it. Customers don't stay around that long if they're not extremely satisfied with the service they're receiving.

At least 50% of our new account signups are referrals from existing, satisfied customers. Word-of-mouth advertising is the best advertising you can get, and we've been very successful in generating it. People don't send their friends to a company that doesn't perform above their expectations.

Our Support
Quite simply, we provide quality telephone and online technical support for our Internet service. When you call the phone, we answer - with a real person, not a machine. If we cannot answer your question immediately, we will find someone who can. Fast. Our web hosting and Internet knowledge is first rate, of course. But we also try and understand your challenges, so we can help you better.

Our Facilities
ESATE provide UPS power, diesel generators, and multiple 10 gigabit fiber connections to locations all over the world. We want you to be a success with your website and hope that our first rate facilities, technology, and great people will be the solution that will help drive that success!